Microsoft 365 Advanced Support Training Course

Would you like to know about upcoming sessions ?

Would you like to schedule this Microsoft 365 Advanced Support Training Course on a specific date ? Contact us by email or by filling out the contact form.

Contact us {"@context":"https://schema.org","@type":"Course","name":"Microsoft 365 Advanced Support Training Course","description":"Microsoft 365 Advanced Support Training Course with MFE-IT. Manage the core Microsoft 365 services — Exchange, SharePoint, Teams, OneDrive.","url":"https://mfe-it.com/en/microsoft-365-advanced-support-training-course/","inLanguage":"en","provider":{"@type":"Organization","name":"MFE-IT","url":"https://mfe-it.com/","sameAs":"https://mfe-it.com/"},"offers":{"@type":"Offer","category":"Professional training","priceCurrency":"EUR","availability":"https://schema.org/InStock"},"hasCourseInstance":{"@type":"CourseInstance","courseMode":"Onsite","courseWorkload":"P2D"}} .elementor-14330 .elementor-element.elementor-element-21dedaf{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--padding-top:50px;--padding-bottom:50px;--padding-left:0px;--padding-right:0px;}.elementor-14330 .elementor-element.elementor-element-21dedaf:not(.elementor-motion-effects-element-type-background), .elementor-14330 .elementor-element.elementor-element-21dedaf > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:var( --e-global-color-primary );}.elementor-14330 .elementor-element.elementor-element-c833b3c .elementor-icon-list-icon i{color:var( --e-global-color-6ecb672 );transition:color 0.3s;}.elementor-14330 .elementor-element.elementor-element-c833b3c .elementor-icon-list-icon svg{fill:var( --e-global-color-6ecb672 );transition:fill 0.3s;}.elementor-14330 .elementor-element.elementor-element-c833b3c{--e-icon-list-icon-size:20px;--icon-vertical-offset:0px;}.elementor-14330 .elementor-element.elementor-element-c833b3c .elementor-icon-list-text{color:var( --e-global-color-7295773 );transition:color 0.3s;}.elementor-14330 .elementor-element.elementor-element-fc848b4{--grid-template-columns:repeat(0, auto);text-align:center;--icon-size:22px;--grid-column-gap:5px;--grid-row-gap:0px;}.elementor-14330 .elementor-element.elementor-element-fc848b4 .elementor-social-icon{background-color:#FF000000;--icon-padding:0em;}.elementor-14330 .elementor-element.elementor-element-fc848b4 .elementor-social-icon:hover i{color:var( --e-global-color-accent );}.elementor-14330 .elementor-element.elementor-element-fc848b4 .elementor-social-icon:hover svg{fill:var( --e-global-color-accent );}.elementor-14330 .elementor-element.elementor-element-4caf259 .menu-item a.hfe-menu-item{padding-left:15px;padding-right:15px;}.elementor-14330 .elementor-element.elementor-element-4caf259 .menu-item a.hfe-sub-menu-item{padding-left:calc( 15px + 20px );padding-right:15px;}.elementor-14330 .elementor-element.elementor-element-4caf259 .hfe-nav-menu__layout-vertical .menu-item ul ul a.hfe-sub-menu-item{padding-left:calc( 15px + 40px );padding-right:15px;}.elementor-14330 .elementor-element.elementor-element-4caf259 .hfe-nav-menu__layout-vertical .menu-item ul ul ul a.hfe-sub-menu-item{padding-left:calc( 15px + 60px );padding-right:15px;}.elementor-14330 .elementor-element.elementor-element-4caf259 .hfe-nav-menu__layout-vertical .menu-item ul ul ul ul a.hfe-sub-menu-item{padding-left:calc( 15px + 80px );padding-right:15px;}.elementor-14330 .elementor-element.elementor-element-4caf259 .menu-item a.hfe-menu-item, .elementor-14330 .elementor-element.elementor-element-4caf259 .menu-item a.hfe-sub-menu-item{padding-top:10px;padding-bottom:10px;}.elementor-14330 .elementor-element.elementor-element-4caf259 ul.sub-menu{width:220px;}.elementor-14330 .elementor-element.elementor-element-4caf259 .sub-menu a.hfe-sub-menu-item, .elementor-14330 .elementor-element.elementor-element-4caf259 nav.hfe-dropdown li a.hfe-menu-item, .elementor-14330 .elementor-element.elementor-element-4caf259 nav.hfe-dropdown li a.hfe-sub-menu-item, .elementor-14330 .elementor-element.elementor-element-4caf259 nav.hfe-dropdown-expandible li a.hfe-menu-item, .elementor-14330 .elementor-element.elementor-element-4caf259 nav.hfe-dropdown-expandible li a.hfe-sub-menu-item{padding-top:15px;padding-bottom:15px;}.elementor-14330 .elementor-element.elementor-element-4caf259 a.hfe-menu-item, .elementor-14330 .elementor-element.elementor-element-4caf259 a.hfe-sub-menu-item{font-family:"Poppins", Sans-serif;font-size:13px;font-weight:400;line-height:13px;}.elementor-14330 .elementor-element.elementor-element-4caf259 .menu-item a.hfe-menu-item, .elementor-14330 .elementor-element.elementor-element-4caf259 .sub-menu a.hfe-sub-menu-item{color:var( --e-global-color-7295773 );}.elementor-14330 .elementor-element.elementor-element-4caf259 .menu-item a.hfe-menu-item:hover, .elementor-14330 .elementor-element.elementor-element-4caf259 .sub-menu a.hfe-sub-menu-item:hover, .elementor-14330 .elementor-element.elementor-element-4caf259 .menu-item.current-menu-item a.hfe-menu-item, .elementor-14330 .elementor-element.elementor-element-4caf259 .menu-item a.hfe-menu-item.highlighted, .elementor-14330 .elementor-element.elementor-element-4caf259 .menu-item a.hfe-menu-item:focus{color:var( --e-global-color-accent );}.elementor-14330 .elementor-element.elementor-element-4caf259 .menu-item.current-menu-item a.hfe-menu-item, .elementor-14330 .elementor-element.elementor-element-4caf259 .menu-item.current-menu-ancestor a.hfe-menu-item{color:var( --e-global-color-accent );}.elementor-14330 .elementor-element.elementor-element-4caf259 .sub-menu, .elementor-14330 .elementor-element.elementor-element-4caf259 nav.hfe-dropdown, .elementor-14330 .elementor-element.elementor-element-4caf259 nav.hfe-dropdown-expandible, .elementor-14330 .elementor-element.elementor-element-4caf259 nav.hfe-dropdown .menu-item a.hfe-menu-item, .elementor-14330 .elementor-element.elementor-element-4caf259 nav.hfe-dropdown .menu-item a.hfe-sub-menu-item{background-color:#fff;}.elementor-14330 .elementor-element.elementor-element-4caf259 .sub-menu li.menu-item:not(:last-child), .elementor-14330 .elementor-element.elementor-element-4caf259 nav.hfe-dropdown li.menu-item:not(:last-child), .elementor-14330 .elementor-element.elementor-element-4caf259 nav.hfe-dropdown-expandible li.menu-item:not(:last-child){border-bottom-style:solid;border-bottom-color:#c4c4c4;border-bottom-width:1px;}

• contact@mfe-it.com

Menu

• Contact

{"prefetch":[{"source":"document","where":{"and":[{"href_matches":"/en/*"},{"not":{"href_matches":["/wp-*.php","/wp-admin/*","/wp-content/uploads/*","/wp-content/*","/wp-content/plugins/*","/wp-content/themes/hello-elementor/*","/en/*\?(.+)"]}},{"not":{"selector_matches":"a[rel~="nofollow"]"}},{"not":{"selector_matches":".no-prefetch, .no-prefetch a"}}]},"eagerness":"conservative"}]} ( () => { const lazyloadRunObserver = () => { const lazyloadBackgrounds = document.querySelectorAll( `.e-con.e-parent:not(.e-lazyloaded)` ); const lazyloadBackgroundObserver = new IntersectionObserver( ( entries ) => { entries.forEach( ( entry ) => { if ( entry.isIntersecting ) { let lazyloadBackground = entry.target; if( lazyloadBackground ) { lazyloadBackground.classList.add( 'e-lazyloaded' ); } lazyloadBackgroundObserver.unobserve( entry.target ); } }); }, { rootMargin: '200px 0px 200px 0px' } ); lazyloadBackgrounds.forEach( ( lazyloadBackground ) => { lazyloadBackgroundObserver.observe( lazyloadBackground ); } ); }; const events = [ 'DOMContentLoaded', 'elementor/lazyload/observe', ]; events.forEach( ( event ) => { document.addEventListener( event, lazyloadRunObserver ); } ); } )(); var elementorFrontendConfig = {"environmentMode":{"edit":false,"wpPreview":false,"isScriptDebug":false},"i18n":{"shareOnFacebook":"Share on Facebook","shareOnX":"Share on X","pinIt":"Pin it","download":"Download","downloadImage":"Download image","fullscreen":"Fullscreen","zoom":"Zoom","share":"Share","playVideo":"Play Video","previous":"Previous","next":"Next","close":"Close","a11yCarouselPrevSlideMessage":"Previous slide","a11yCarouselNextSlideMessage":"Next slide","a11yCarouselFirstSlideMessage":"This is the first slide","a11yCarouselLastSlideMessage":"This is the last slide","a11yCarouselPaginationBulletMessage":"Go to slide"},"is_rtl":false,"breakpoints":{"xs":0,"sm":480,"md":768,"lg":1025,"xl":1440,"xxl":1600},"responsive":{"breakpoints":{"mobile":{"label":"Mobile Portrait","value":767,"default_value":767,"direction":"max","is_enabled":true},"mobile_extra":{"label":"Mobile Landscape","value":880,"default_value":880,"direction":"max","is_enabled":false},"tablet":{"label":"Tablet Portrait","value":1024,"default_value":1024,"direction":"max","is_enabled":true},"tablet_extra":{"label":"Tablet Landscape","value":1200,"default_value":1200,"direction":"max","is_enabled":false},"laptop":{"label":"Laptop","value":1366,"default_value":1366,"direction":"max","is_enabled":false},"widescreen":{"label":"Widescreen","value":2400,"default_value":2400,"direction":"min","is_enabled":false}},"hasCustomBreakpoints":false},"version":"4.2.3","is_static":false,"experimentalFeatures":{"e_font_icon_svg":true,"additional_custom_breakpoints":true,"container":true,"e_optimized_markup":true,"e_panel_promotions":true,"hello-theme-header-footer":true,"nested-elements":true,"global_classes_should_enforce_capabilities":true,"e_variables":true,"e_opt_in_v4_page":true,"e_components":true,"e_interactions":true,"e_widget_creation":true,"import-export-customization":true},"urls":{"assets":"https://mfe-it.com/wp-content/plugins/elementor/assets/","ajaxurl":"https://mfe-it.com/wp-admin/admin-ajax.php","uploadUrl":"https://mfe-it.com/wp-content/uploads"},"nonces":{"floatingButtonsClickTracking":"7065171412","atomicFormsSendForm":"8eed6fed3a"},"swiperClass":"swiper","settings":{"page":[],"editorPreferences":[]},"kit":{"active_breakpoints":["viewport_mobile","viewport_tablet"],"global_image_lightbox":"yes","lightbox_enable_counter":"yes","lightbox_enable_fullscreen":"yes","lightbox_enable_zoom":"yes","lightbox_enable_share":"yes","lightbox_title_src":"title","lightbox_description_src":"description","hello_header_logo_type":"title","hello_header_menu_layout":"horizontal","hello_footer_logo_type":"logo"},"post":{"id":15322,"title":"Microsoft%20365%20Advanced%20Support%20Training%20%E2%80%93%202%20days%20%7C%20MFE-IT","excerpt":"","featuredImage":"https://mfe-it.com/wp-content/uploads/2025/07/Microsoft-Teams-voice-training-for-IT-engineers-1-r9iw5rpfmgwkszwqwexl3n18bw7rijoddc43nc8ey2.webp"}}; //# sourceURL=elementor-frontend-js-before

This website only uses cookies that are strictly necessary for it to work. No advertising or audience-measurement trackers are set.

Got it#mfe-cookie-notice{position:fixed;left:0;right:0;bottom:0;z-index:99990;background:#fff;border-top:3px solid #07689F;box-shadow:0 -4px 20px rgba(16,42,67,.15)}#mfe-cookie-notice .mfe-cn-inner{max-width:1180px;margin:0 auto;padding:14px 22px;display:flex;align-items:center;gap:16px;flex-wrap:wrap}#mfe-cookie-notice .mfe-cn-text{margin:0;flex:1;min-width:240px;font-size:14px;color:#16232e;line-height:1.5}#mfe-cookie-notice .mfe-cn-link{color:#07689F;font-weight:700;text-decoration:underline}#mfe-cookie-notice .mfe-cn-ok{flex:0 0 auto;background:#07689F;color:#fff;border:none;border-radius:8px;padding:10px 22px;font-size:14px;font-weight:700;cursor:pointer;min-height:44px;min-width:44px}#mfe-cookie-notice .mfe-cn-ok:hover{background:#04547f}@media(max-width:600px){#mfe-cookie-notice .mfe-cn-ok{width:100%}}(function(){var n=document.getElementById("mfe-cookie-notice");if(!n)return;function has(k){return document.cookie.split(";").some(function(c){return c.trim().indexOf(k+"=")===0;});}if(!has("mfe_cookie_notice")){n.hidden=false;}var b=document.getElementById("mfe-cn-ok");if(b){b.addEventListener("click",function(){var d=new Date(Date.now()+15552000000).toUTCString();document.cookie="mfe_cookie_notice=1; expires="+d+"; path=/; SameSite=Lax";n.hidden=true;});}})();📝 Request a quote📞 Be called back💬A question?#mfe-fab{position:fixed;right:20px;bottom:20px;z-index:99980;display:flex;flex-direction:column;align-items:flex-end;gap:10px}#mfe-fab .mfe-fab-btn{display:inline-flex;align-items:center;gap:8px;background:#FF7E67;color:#fff;border:none;border-radius:999px;padding:12px 20px;font-size:15px;font-weight:700;cursor:pointer;box-shadow:0 8px 22px rgba(255,126,103,.45);min-height:48px}#mfe-fab .mfe-fab-btn:hover{background:#f4634a}#mfe-fab .mfe-fab-ico{font-size:18px;line-height:1}#mfe-fab .mfe-fab-menu{flex-direction:column;gap:8px;background:#fff;border:1px solid #e6edf3;border-radius:14px;padding:10px;box-shadow:0 12px 30px rgba(16,42,67,.18);min-width:230px}#mfe-fab .mfe-fab-item{display:flex;align-items:center;gap:10px;padding:12px 14px;border-radius:10px;color:#16232e;text-decoration:none;font-size:14px;font-weight:600;min-height:44px}#mfe-fab .mfe-fab-item:hover{background:#fff4f0;color:#07689F}#mfe-fab[data-open="1"] .mfe-fab-menu{display:flex}#mfe-fab[data-open="0"] .mfe-fab-menu{display:none}@media(max-width:600px){#mfe-fab{right:14px;bottom:14px}#mfe-fab .mfe-fab-label{display:none}#mfe-fab .mfe-fab-btn{padding:14px;border-radius:50%;min-width:56px;justify-content:center}}(function(){var fab=document.getElementById("mfe-fab");if(!fab)return;var btn=document.getElementById("mfe-fab-btn"),menu=document.getElementById("mfe-fab-menu");function op(o){fab.setAttribute("data-open",o?"1":"0");btn.setAttribute("aria-expanded",o?"true":"false");menu.hidden=!o;if(o){var a=menu.querySelector("a");if(a)a.focus();}}btn.addEventListener("click",function(e){e.stopPropagation();op(fab.getAttribute("data-open")!=="1");});document.addEventListener("click",function(e){if(!fab.contains(e.target))op(false);});document.addEventListener("keydown",function(e){if(e.key==="Escape"){op(false);btn.focus();}});function lift(){var n=document.getElementById("mfe-cookie-notice");var b=20;if(n&&!n.hidden){var hh=n.getBoundingClientRect().height;b=Math.min(hh+16,240);}fab.style.bottom=b+"px";}lift();window.addEventListener("resize",lift);setTimeout(lift,600);})();(function(){try{var L=document.querySelectorAll("a[target="_blank"]");for(var i=0;i<L.length;i++){var a=L[i];var r=(a.getAttribute("rel")||"").toLowerCase();if(r.indexOf("noopener")<0)r+=" noopener";if(r.indexOf("noreferrer")<0)r+=" noreferrer";a.setAttribute("rel",r.trim());}}catch(e){}})(); (function(){ var P='1.618 / 1'; function a(im){ if(!im || im.dataset.goldenImg) return; if(im.closest('header,footer,.elementor-location-header,.elementor-location-footer,#wpadminbar,nav,.elementor-widget-theme-site-logo,.site-logo')) return; var w=im.naturalWidth, h=im.naturalHeight; if(!w||!h) return; if(w/h < 1.4){ im.dataset.goldenImg='skip'; return; } im.style.setProperty('aspect-ratio', P, 'important'); im.style.setProperty('object-fit','cover','important'); im.style.setProperty('height','auto','important'); im.dataset.goldenImg='1'; } function s(){ document.querySelectorAll('img').forEach(function(im){ if(im.complete && im.naturalWidth) a(im); else im.addEventListener('load', function(){a(im);}, {once:true}); }); } if(document.readyState!=='loading') s(); else document.addEventListener('DOMContentLoaded', s); window.addEventListener('load', s); var t=false; function sch(){ if(t) return; t=true; setTimeout(function(){ t=false; s(); }, 300); } try{ new MutationObserver(sch).observe(document.documentElement,{childList:true,subtree:true}); }catch(e){} })(); (function() { 'use strict'; var parentSelector = '.menu-item.wpml-ls-current-language.menu-item-has-children'; function toggleSubmenu(link, forceClose) { var isExpanded = link.getAttribute('aria-expanded') === 'true'; if (forceClose || isExpanded) { link.setAttribute('aria-expanded', 'false'); } else { link.setAttribute('aria-expanded', 'true'); } } function handleKeydown(e) { var key = e.key || e.keyCode; if (key === 'Enter' || key === ' ' || key === 13 || key === 32) { e.preventDefault(); toggleSubmenu(this); } else if (key === 'Escape' || key === 'Esc' || key === 27) { if (this.getAttribute('aria-expanded') === 'true') { e.preventDefault(); toggleSubmenu(this, true); } } } function handleBlur(e) { var link = this; var parent = link.closest(parentSelector); if (!parent) return; setTimeout(function() { if (!parent.contains(document.activeElement)) { toggleSubmenu(link, true); } }, 100); } function init() { var parents = document.querySelectorAll(parentSelector); for (var i = 0; i < parents.length; i++) { var link = parents[i].querySelector('a[aria-expanded]'); if (link) { link.addEventListener('keydown', handleKeydown); link.addEventListener('blur', handleBlur); } } } if (document.readyState === 'loading') { document.addEventListener('DOMContentLoaded', init); } else { init(); } })();

GOOD TO KNOW

This training course includes numerous exercises (60% practical) to enhance learning. Each session will take place even if only one person is registered (except in cases of force majeure). A preliminary interview is held between the participant and/or a company representative in order to fully assess the participant’s profile (level, needs, professional context, challenges, etc.).
Assessment : during the training course, the trainer assesses the participants’ progress through multiple-choice questions, role-playing exercises and practical work. Participants receive a certificate of completion at the end of the training course.

This training course is part of our Microsoft 365 IT Training Courses. Explore our other M365 trainings for IT teams to administer, troubleshoot and govern your collaborative environment.

objectives of the Microsoft 365 Advanced Support Training Course

By the end, each participant will be able to :

• Identify and address recurring user usage errors
• Provide advanced support for Microsoft Teams collaboration features
• Support SharePoint and OneDrive usage with proper governance
• Set up simple Power Automate automations for recurring requests
• Apply light team-level governance to reduce repeat tickets
• Use support templates and educational communication with users

Prerequisites

• Good command of basic Microsoft 365 applications (OneDrive, Outlook, Teams, etc.)
• Basic technical support skills or user management experience
• Comfortable working with Windows and web browsers
• Because each participant is unique, a personalised interview with our expert allows us to design a training course that is perfectly aligned with their objectives, level and professional challenges.

Target Audience

Support teams, local technicians and M365 advisors