Cisco CLCOR Training Course – Collaboration Core Technologies
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Description of the training: Cisco CLCOR Training Course – Collaboration Core Technologies
This 5-day course makes you autonomous in Cisco collaboration core technologies: Cisco Unified Communications Manager (CUCM), LDAP integration, provisioning, endpoints, numbering plans, voice gateways, call routing, messaging and presence (Jabber, Unity), and quality of service (QoS).
The course blends theory with guided hands-on labs. It complements the Cisco ENCOR course.
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Good to know
The course suits experienced networking profiles moving into collaboration. A preliminary discussion validates your knowledge (LAN/WAN, VoIP) and adjusts the pace across the five days.
Objectives of the training: Cisco CLCOR Training Course – Collaboration Core Technologies
By the end of the course, you will be able to:
- Integrate and troubleshoot Cisco Unified Communications Manager with LDAP
- Implement provisioning functionalities
- Configure and debug collaboration endpoints
- Set up the numbering plan and call routing
- Deploy messaging and presence (Jabber, Unity)
- Implement quality of service (QoS) for voice
Prerequisites of the training: Cisco CLCOR Training Course – Collaboration Core Technologies
A good grasp of networking fundamentals (LAN, WAN, switching, routing), an understanding of digital interfaces, PSTN and VoIP, and Cisco Unified Communications Manager deployment is recommended.
Because every participant is unique, a personalised interview with our expert lets us design a course perfectly aligned with their objectives, level and professional challenges.
Target audience of the training: Cisco CLCOR Training Course – Collaboration Core Technologies
This course is intended for:
- Network administrators and engineers
- Systems engineers
- Profiles moving into Cisco collaboration
Financing
Several schemes may help fund this course (company training plan, sector funding bodies, individual schemes). Our advisors will help you identify the solution best suited to your situation.
Detailed programme of the training: Cisco CLCOR Training Course – Collaboration Core Technologies
Cisco collaboration solutions architecture
- Overview of collaboration components.
Call signaling on IP networks
- Voice-over-IP signaling protocols.
CUCM LDAP integration
- User synchronisation and authentication.
CUCM provisioning functionalities
- User and endpoint provisioning.
Codec exploration
- Audio/video codecs and negotiation.
Numbering plan and endpoint addressing
- Numbering plan design.
MGCP and voice gateways
- Voice gateway implementation.
Call privileges in CUCM
- Restriction and service classes.
Telecom fraud prevention
- Protection against fraudulent use.
Global call routing
- Enterprise-wide call routing.
Instant messaging and presence
- Cisco IM & Presence features.
Cisco Jabber activation
- Jabber client deployment.
Cisco Unity Connection integration
- Unified voice messaging.
Quality of service (QoS)
- QoS models, classification and marking.
Course highlights
- Expert, highly hands-on course on Cisco collaboration.
- Trainer who is an expert in CUCM, Jabber and Unity.
- Covers voice, endpoints, call routing and QoS.
- Preliminary discussion to tailor the content to your level.
FAQ
What is CLCOR?
CLCOR (Implementing and Operating Cisco Collaboration Core Technologies) covers Cisco collaboration core skills: IP telephony, CUCM, endpoints, call routing, messaging, presence and QoS. This course covers its technical scope.
What is Cisco CUCM?
CUCM (Cisco Unified Communications Manager) is the heart of Cisco IP telephony: it manages calls, endpoints, users and communication services. The course covers its integration and administration.
What is Cisco Jabber?
Cisco Jabber is the unified collaboration client (messaging, presence, voice, video) built on CUCM and IM & Presence. The course covers its activation and deployment.
What is QoS for voice used for?
QoS (Quality of Service) prioritises voice traffic on the network to avoid latency and dropouts. Essential in IP telephony, it is covered by the course (classification and marking).
What is a voice gateway?
A voice gateway connects IP telephony to the traditional telephone network (PSTN) or other systems. The course covers MGCP gateways and their configuration.
What is Cisco Unity Connection?
Cisco Unity Connection is the unified voicemail solution that integrates with CUCM. The course covers its integration to provide voicemail to users.