Microsoft Copilot Enterprise Use Cases Training Course MS-4004
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Description of the training: Microsoft Copilot Enterprise Use Cases Training Course MS-4004
This hands-on training lets you build your Microsoft 365 Copilot skills through a series of exercises based on concrete business use cases. You will learn to leverage Copilot across different professional contexts: management, sales, IT, marketing, finance, human resources, operations, communication, customer service and legal.
You may also be interested in our Copilot Prompting Training Course MS-4005, our Copilot Writing, Analysis and Presentation Training Course MS-4018, our Copilot Productivity & Business Training Course, our Microsoft 365 Copilot Training Course, our Microsoft Copilot Immersion Training Course MS-4021 and our AI for Human Resources Training Course.
Good to know
Our sessions are guaranteed from a single registrant, with no risk of postponement (except in cases of force majeure). A preliminary discussion takes place between the participant and/or a company representative to fully take into account the participant’s profile (level, needs, professional context, challenges, etc.).
Assessment: during the training, the trainer assesses participants’ progress through quizzes, role-play and practical exercises. Participants receive a certificate of completion at the end of the training.
This training is part of our Artificial Intelligence Training Courses catalogue. Discover our other AI training courses to make the most of the potential of artificial intelligence.
Objectives of the training: Microsoft Copilot Enterprise Use Cases Training Course MS-4004
- Master Microsoft 365 Copilot use cases in management and leadership scenarios
- Apply Copilot to sales and business processes to optimise productivity
- Leverage Copilot across IT, marketing, finance, HR, operations, communication, customer service and legal
Prerequisites of the training: Microsoft Copilot Enterprise Use Cases Training Course MS-4004
A basic understanding of Microsoft 365 Copilot is required, along with functional experience of Microsoft 365 services. Participants must have a Microsoft 365 subscription that includes a Copilot licence and an active OneDrive account.
Target audience of the training: Microsoft Copilot Enterprise Use Cases Training Course MS-4004
Working professionals who want to become autonomous with Microsoft 365 Copilot and apply it concretely to their day-to-day tasks within their business area.
Detailed programme of the training: Microsoft Copilot Enterprise Use Cases Training Course MS-4004
Leverage Microsoft 365 Copilot in your business scenarios
- Use cases for executives and managers: decision-making, synthesis and strategic communication
- Use cases for sales teams: prospecting, customer follow-up and meeting preparation
- Use cases for IT departments: automation, documentation and support
- Use cases for marketing: content creation, data analysis and campaigns
- Use cases for finance: reporting, forecasting and budget analysis
- Use cases for human resources: recruitment, onboarding and talent management
- Use cases for communication: writing, presentations and internal messaging
- Use cases for customer service: handling requests and improving satisfaction
- Legal use cases: research, document drafting and compliance
Why choose this training
- focuses on Microsoft 365 Copilot in a business context
- covers usage scenarios and best practices
- builds on concrete, directly reusable cases
- encourages effective day-to-day use of Copilot
FAQ
What is MS-4004?
MS-4004 is the Microsoft training dedicated to concrete enterprise use cases for Copilot: HR, finance, sales, marketing, support and management. It helps you identify the scenarios where Copilot adds value, build effective prompts and apply them to your day-to-day tasks. At MFE-IT it is delivered in a small group and tailored to your context.
What is the difference between MS-4004 and the other Copilot courses?
MS-4004 focuses on cross-functional business use cases. MS-4018 targets writing, analysis and presentation. MS-4021 offers a Copilot immersion. MS-4017 addresses IT administration. These paths are complementary and can be combined into a tailored programme.
What concrete enterprise use cases of Copilot are covered?
Drafting emails and contracts, summarising Teams meetings, Excel analysis, preparing PowerPoint presentations, extracting information from SharePoint, automating administrative tasks and assisting with role-specific documents. The training is built around hands-on, directly reusable scenarios.
How long is the MS-4004 Copilot Use Cases training at MFE-IT?
The training lasts 1 day (6 hours), remotely or on-site, with a maximum of 3 participants per session and 30 days of post-training support included.