Windows 11 Troubleshooting Training Course – Master advanced technical aspects of support, troubleshooting, and administration

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GOOD TO KNOW

This training course includes numerous exercises (60% practical) to enhance learning. Each session will take place even if only one person is registered (except in cases of force majeure). A preliminary interview is held between the participant and/or a company representative in order to fully assess the participant’s profile (level, needs, professional context, challenges, etc.).
Assessment : during the training course, the trainer assesses the participants’ progress through multiple-choice questions, role-playing exercises and practical work. Participants receive a certificate of completion at the end of the training course.

This training course is part of our Workstations Training Courses. Discover our other workstation trainings to deploy, administer and secure your fleet of Windows endpoints.

objectives of the Windows 11 Troubleshooting Training Course

By the end, each participant will be able to :

• Diagnose and correct system, network, and application incidents in Windows 11
• Automate administrative tasks with PowerShell and advanced Windows tools
• Manage security policies, compliance, and user access
• Analyse system performance, logging, and behaviour
• Optimise client workstation stability, compatibility, and productivity

Prerequisites

• Proficiency in Windows 10 or 11 for professional use
• Experience in technical support or system administration required
• Basic knowledge of PowerShell, networking, and GPO recommended

Because each participant has a unique background and expectations, a preliminary interview with our expert allows us to precisely identify their objectives, level and professional challenges.
This enables us to tailor the training content to ensure relevant and personalised learning.