Microsoft 365 MS-102 Training Course: Cloud Administration Fundamentals
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Description of the training: Microsoft 365 MS-102 Training Course: Cloud Administration Fundamentals
This Microsoft 365 IT training course summarises the essentials of M365 administration : identity management, service configurations, security, roles and automation.
It enables IT professionals to become more autonomous in Microsoft cloud environments.
Microsoft 365 is at the heart of modern work environments. For IT teams, it is essential to know how to administer the main services—Exchange, SharePoint, Teams, OneDrive—while ensuring security, availability, and compliance. Also discover our MS-220 Troubleshooting Exchange Online Training Course, our MD-4011 Intune Endpoint Security Training Course, our Microsoft 365 and Cloud Support Training Course Level 1 and 2, our Microsoft 365 Advanced Support Training Course, our Microsoft 365 Security Training and our Microsoft Teams Administration Training Course.
Good to know
This training course includes numerous exercises (60% practical) to enhance learning. Each session will take place even if only one person is registered (except in cases of force majeure). A preliminary interview is held between the participant and/or a company representative in order to fully assess the participant’s profile (level, needs, professional context, challenges, etc.).
Assessment : during the training course, the trainer assesses the participants’ progress through multiple-choice questions, role-playing exercises and practical work. Participants receive a certificate of completion at the end of the training course.
This training course is part of our Microsoft 365 IT Training Courses. Explore our other M365 trainings for IT teams to administer, troubleshoot and govern your collaborative environment.
Objectives of the training: Microsoft 365 MS-102 Training Course: Cloud Administration Fundamentals
By the end, each participant will be able to :
- Understand the architecture of Microsoft 365 and key cloud services.
- Manage users, groups, roles, and licences in Microsoft 365/Azure AD.
- Administer key services: Teams, OneDrive, Exchange Online, SharePoint.
- Apply basic security measures (MFA, conditional access, passwords).
- Monitor incidents, use the admin centre and reports.
- Identify governance, compliance and data protection issues.
Prerequisites of the training: Microsoft 365 MS-102 Training Course: Cloud Administration Fundamentals
- Basic knowledge of the Windows/Microsoft 365 user environment.
- Previous experience in an IT department is a plus.
- No scripting or development skills are required.
- Because each participant is unique, a personalised interview with our expert allows us to design a training course that is perfectly aligned with their objectives, level and professional challenges.
Detailed programme of the training: Microsoft 365 MS-102 Training Course: Cloud Administration Fundamentals
Overview of Microsoft 365 and its architecture
- Subscription, tenants, integration with Azure AD, included services, licence types.
User, role and licence management
- Manual and bulk creation, security groups, administrative roles, licence assignment.
Collaborative services administration
- Basic configuration of Teams, Exchange Online, SharePoint, OneDrive. Sharing, permissions, restrictions.
Security and access
- Multi-factor authentication (MFA), session protection, suspicious login management, logs.
Monitoring, support and troubleshooting
- Microsoft 365 Admin Centre, activity reports, notifications, Microsoft tickets, logging.
Introduction to Compliance and Governance
- Concepts of confidentiality labels, basic DLP rules, retention policy, simple audit.
The advantages of this training course
- Focused on the real needs of generalist or local IT teams
- Aims to enable users to quickly get to grips with the M365 cloud platform, without unnecessary complexity
- Compatible with the requirements of small businesses and SMEs as well as large organisations
- Prepares users for more technical courses
FAQ
What does a Microsoft 365 administrator do?
A Microsoft 365 administrator manages the cloud productivity suite for the organization: user identity (Microsoft Entra), mailboxes (Exchange Online), collaboration (Teams, SharePoint, OneDrive), endpoint management (Intune), security and compliance (Defender, Purview), and licensing. The role spans daily operations, automation, governance, and incident response. MFE-IT trains IT teams on the foundational Microsoft 365 cloud administration skill set.
Is Microsoft 365 the same as Office 365?
Microsoft 365 is the broader brand that supersedes Office 365, including all Office 365 productivity apps plus Windows licensing, Microsoft Entra (Azure AD), Intune, and security/compliance services. Office 365 still exists as a sub-SKU for cases where Windows and EMS aren’t needed. The MFE-IT Microsoft 365 Cloud Administration training clarifies the SKU landscape and helps teams pick the right plan.
What are the most important Microsoft 365 admin centers?
The key Microsoft 365 admin centers are: the unified Microsoft 365 admin center, Microsoft Entra (identity), Exchange admin center, Teams admin center, SharePoint admin center, Intune admin center, Microsoft Defender portal, and Microsoft Purview compliance portal. Each is a separate web app today, with Microsoft gradually unifying them. Through MFE-IT’s hands-on approach, learners navigate every admin center efficiently.
How do you manage users in Microsoft 365?
Managing users in Microsoft 365 is centered on Microsoft Entra ID (formerly Azure AD): creating accounts, assigning licenses, configuring MFA and conditional access, organizing into groups, applying password policies, and provisioning from on-premises AD via Microsoft Entra Connect for hybrid scenarios. Our MFE-IT training course on Microsoft 365 Cloud Administration covers user lifecycle management end to end.