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Microsoft 365 Copilot Chat MS-4023 Training Course – Master the Conversational AI Assistant to Boost Your Productivity

Microsoft 365 Copilot Chat MS-4023 Training Course – Master the Conversational AI Assistant to Boost Your Productivity
Guaranteed sessions from 1 enrollee  •  No postponement risk except force majeure  •  60% hands-on
Key information
Duration1 day(s) / 6 h
Price490 € excl. VAT
FormatDistance learning, On-site at your premises
LevelBeginner
CertifyingNo
TailoredCustomizable programme

Upcoming sessions

18 Janv. 2027
15 Fév. 2027
8 Mars 2027
5 Avr. 2027
10 Mai 2027

Would you like to schedule this training on a specific date? Contact us by email or via the contact form.

Description of the training: Microsoft 365 Copilot Chat MS-4023 Training Course – Master the Conversational AI Assistant to Boost Your Productivity
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Would you like to schedule this training course on a specific date ? Contact us by email or by filling out the contact form.

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Good to know
GOOD TO KNOW

This training course includes numerous exercises (60% practical). Real interaction scenarios with Copilot Chat on corporate data. Practical exercises on document search, content generation and task automation. This training course prepares you for the MS-4023 Microsoft certification.

This training course is part of our Artificial Intelligence Training Courses. Explore our other AI training courses to fully leverage machine learning, LLMs and generative AI.

Objectives of the training: Microsoft 365 Copilot Chat MS-4023 Training Course – Master the Conversational AI Assistant to Boost Your Productivity
Objectives of the Microsoft 365 Copilot Chat MS-4023 Training Course

By the end of this training course, each participant will be able to:

  • Use Microsoft 365 Copilot Chat to search for information in your organisation
  • Generate and transform content with natural language
  • Analyse documents and extract key information
  • Automate repetitive tasks via Copilot Chat
  • Understand the security and governance of Copilot Chat
  • Create and use declarative agents in Copilot Chat
Prerequisites of the training: Microsoft 365 Copilot Chat MS-4023 Training Course – Master the Conversational AI Assistant to Boost Your Productivity
Prerequisites
  • Familiarity with Microsoft 365 (Teams, SharePoint, Outlook)
  • Active Microsoft 365 Copilot or Copilot Chat licence
  • No programming skills required
  • Because each participant is unique, a personalised interview with our expert allows us to design a training programme perfectly aligned with their objectives, level and professional challenges.
Target audience of the training: Microsoft 365 Copilot Chat MS-4023 Training Course – Master the Conversational AI Assistant to Boost Your Productivity
Target Audience

This training course is designed for:

  • Microsoft 365 users wishing to exploit Copilot Chat
  • Office workers and knowledge workers
  • IT professionals implementing Microsoft Copilot
  • Profiles preparing for MS-4023 certification
Detailed programme of the training: Microsoft 365 Copilot Chat MS-4023 Training Course – Master the Conversational AI Assistant to Boost Your Productivity

Download the programme (PDF)

Introduction to Copilot Chat
  • Overview of Copilot Chat and its productivity benefits.
  • Navigating the interface and getting started with the tool.
Getting Started with Copilot Chat
  • How to find and open Copilot Chat in Microsoft 365.
  • Understanding basic modes and configuring user preferences.
Writing Effective Prompts
  • Key principles of an effective prompt: context, objective, clarity.
  • Practical examples of prompts for real tasks (text summarisation, email creation, analysis).
Collaborative Use Cases
  • Using Copilot Chat for content creation, drafting or decision-making.
  • Real-time collaboration with Copilot Chat in Teams and other apps.
Managing and Reusing Prompts
  • Discovering, saving and reusing effective prompts.
  • Sharing prompts within a team.
Avoiding Common Prompt Mistakes
  • How to avoid common mistakes in prompt formulation.
  • Adapting generated responses to a specific business context.
Practical Scenarios
  • Practical exercise: drafting summaries, creating documents, analysing text data.
  • Interactive scenarios for testing prompts and optimising results.
Course highlights
  • Focuses on Microsoft 365 Copilot Chat
  • Covers queries, summarisation and intelligent search
  • Builds on practical scenarios
  • Fosters effective everyday use of Copilot Chat
FAQ
What is Microsoft 365 Copilot Chat?

Microsoft 365 Copilot Chat is the conversational experience built into Microsoft 365: you ask questions, summarize documents, generate content, and query your work data in a secure context. MFE-IT teaches you how to get real productivity gains from it every day.

What is the difference between free Copilot Chat and paid Copilot?

Free Copilot Chat provides conversational use in a secure enterprise environment, without access to your M365 data (Graph). The paid Microsoft 365 Copilot license grants access to agents connected to your Teams, Outlook, SharePoint data, and more. MFE-IT clarifies what changes in terms of use cases and security.

Who is the M365 Copilot Chat training for?

It is aimed at anyone using Microsoft 365 who wants to get started quickly with Copilot Chat: executives, managers, HR, support, assistants, and sales teams. No technical prerequisites.

Does the course cover configuring Copilot Chat, effective prompting and the Prompt Gallery?

Yes. The programme covers an introduction to Microsoft 365 Copilot Chat, accessing and configuring it, writing effective prompts, collaboration, the Copilot Prompt Gallery, best practices and hands-on labs.

What is the difference between Microsoft 365 Copilot Chat and Microsoft 365 Copilot?

Copilot Chat is the conversational experience (a secure chat assistant), whereas Microsoft 365 Copilot refers to Copilot integrated into the apps (Word, Excel, Outlook, Teams…). This course focuses on using Copilot Chat.

How long is the MFE-IT M365 Copilot Chat training?

The training lasts 1 day (6 hours), either remotely or on-site. A short and practical format, designed so you can start using Copilot Chat as soon as the session ends.