Microsoft Business Agents MS-4019 Training Course – Automate and Optimise Daily Processes
- Price
- Duration
- Number of hours
Each session will take place even if only one person is registered (except in cases of force majeure).
Description of the Microsoft Business Agents MS-4019 Training Course
This training course teaches you to create and deploy intelligent business agents using Microsoft Copilot Studio. You will learn to design autonomous agents capable of automating repetitive tasks, connecting to corporate data sources and managing complex workflows — without writing code.
Format
Remote (recorded sessions). It is possible to customise the training course for a private group. Contact us for more information.
GOOD TO KNOW
This training course includes numerous exercises (60% practical). You will build real business agents using Copilot Studio. Hands-on scenarios based on real business use cases. This training course prepares you for the MS-4019 Microsoft certification.
Objectives of the Microsoft Business Agents MS-4019 Training Course
By the end of this training course, each participant will be able to:
- Create and configure agents in Microsoft Copilot Studio
- Connect agents to corporate data sources (SharePoint, Dataverse)
- Design multi-step automated workflows
- Integrate agents with Microsoft 365 applications
- Test, deploy and monitor business agents
- Apply governance and security best practices
Prerequisites for this Microsoft Business Agents MS-4019 Training Course
- Familiarity with Microsoft 365 tools
- Basic understanding of Power Platform (Power Automate recommended)
- No programming skills required
- Because each participant is unique, a personalised interview with our expert allows us to design a training programme perfectly aligned with their objectives, level and professional challenges.
Target Audience
This training course is designed for:
- Business analysts and process managers
- Power Platform developers
- IT professionals deploying Microsoft 365 solutions
- Profiles preparing for MS-4019 certification
Detailed Programme of the Microsoft Business Agents MS-4019 Training Course
Introduction to Business Agents
- What is a business agent?
- Use cases: HR assistance, IT automation, customer support, automated reporting.
Choosing the Right Solution
- Comparison: Copilot, Azure AI Agents, Power Virtual Agents.
- Choosing the right option based on business needs.
Automation with Power Automate
- Introduction to Power Automate Desktop and Cloud.
- Creating agents that automate administrative and repetitive tasks.
Agents in Microsoft 365 Applications
- Agents in Teams (bots and automations).
- Agents interacting with Outlook, SharePoint and OneDrive.
- Collaboration scenarios.
AI and NLP-Based Agents
- Developing agents based on natural language understanding.
- Integrating LLMs for text analysis and context comprehension.
Security and Governance
- Data access permissions and security.
- Agent governance in the enterprise (roles, logs, monitoring).
Performance Measurement
- Operational efficiency KPIs.
- Performance analysis and continuous optimisation of agents.
Advanced Orchestration
- Multi-agent scenarios.
- Intelligent escalation and workflow orchestration.
Practical Workshop
- Developing an agent to:
• automate support tickets
• generate reports automatically
• assist internal agents via Teams/Outlook
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Would you like to know about upcoming sessions ?
Would you like to schedule this training course on a specific date ? Contact us by email or by filling out the contact form.